Your privacy and data security are our top priorities
Smart Samadhan ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Human Resource Management System (HRMS) platform.
By using Smart Samadhan services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
We collect employee data including names, contact details, employment information, attendance records, biometric data (for face recognition), salary information, and performance metrics as provided by your organization.
We automatically collect information about how you use our platform, including login times, feature usage, IP addresses, browser information, and device identifiers.
Our AI face recognition system processes facial biometric data solely for attendance verification purposes. This data is encrypted and stored securely.
To provide HRMS services including attendance tracking, payroll management, employee management, and reporting functionalities.
To analyze usage patterns, improve our AI algorithms, enhance user experience, and develop new features.
To send service-related notifications, updates, security alerts, and customer support communications.
To comply with legal obligations, resolve disputes, and enforce our terms of service.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share data with trusted service providers who assist in platform operations, under strict confidentiality agreements.
We may disclose information when required by law, court order, or to protect our rights and safety.
In case of merger, acquisition, or sale, user data may be transferred as part of business assets.
All data is encrypted in transit using TLS/SSL protocols and at rest using industry-standard encryption methods.
We implement strict access controls, multi-factor authentication, and role-based permissions to protect your data.
We conduct regular security audits, vulnerability assessments, and penetration testing to ensure platform security.
Our data is stored in secure, certified data centers with 24/7 monitoring and backup systems.
You have the right to access, review, and request copies of your personal information stored in our system.
You can request correction of inaccurate or incomplete personal information.
You may request deletion of your personal data, subject to legal and business requirements.
You have the right to receive your data in a structured, machine-readable format.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your data is primarily stored and processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection laws.
If you have any questions about this Privacy Policy or our data practices, please contact us:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.